Wednesday, 12 October 2011

Business Information Companies a go-go across all sectors

The current scenario of the business information market is that it is expanding and growing rapidly. The need of actionable, accurate and comprehensive business information is growing and hence the industry. It’s developing, innovating and improving continually. Given the competition in not just the business sector but in every scenario we know that that this fast defining industry is also assessed to be one of the fastest growing areas in IT services Industry. Given that quality and accurate information is difficult to find in this era of disproportionate information. Sales professional have dearth of information most of which is irrelevant. It is here that business information players are making their mark. They seek to provide relevant information that would help in creating a robust sales pipeline for their clients. Research teams are managed to collect, verify, update and create a database.
The Indian business information Industry is taking shape and defining itself with clear ideas and compliance to International standards. There are a number of companies who have come to provide business database of top Indian companies or the entire India Inc.  Among those, few are those who are actually putting the nascent Industry on acceleration by continually innovating and improving themselves in their strategy, awareness or delivery module. To get the larger piece of the pie, companies have gone all out and are becoming very customer centric to provide all clients with a better experience and hence creating a lasting relationship.  They provide all time customer support, on call account management, discounts & benefits, competitive pricing, better tools and so much more.
Expansion modules have evolved over time and it has become important for all companies to find out ways to get more and more clients. Prospecting is a situation that has become more competitive than ever. New and old players are trying to improve this area of their services to get that edge. After all it is faster and easier searching that most sales professionals are searching. 
Most BI companies provide list of top Indian companies, SMEs, Bank, consultant Companies etc while others have added advantages of executive biographies, back searches, mart widgets or even sales and marketing campaign management. Some on the other hand provide facilities to match and append client database, cleanse and enhance existing data or enrich it with accurate and actionable information. And others have variant business modules in terms of delivery (one-time/ subscription) and customer base (mass/ niche).
These BI companies also provide specific information of  top executives like CEOs, CTOs, CFOs, MDs, CIOs, HR Head, Admin head, marketing head, sales head, finance head across NCR, Bangalore, Mumbai, Chennai, New Delhi, Pune, Kolkata and Hyderabad with very few covering companies in tier 2 companies in India.
It such information that sales and marketing professionals require to meet their targets. Not only do these companies provide what they need but also in a ready-to- use format. More and more companies are now investing in such information providers so as to reduce research time and increase the pitching time and hence achieve better sales.

Business Solutions through Business Information

Business Solution ranges from business intelligence to business information to business processes. This provides reporting analytical techniques, data mining tools, process mining, benchmarking, contact data points etc. Business solutions begin with getting the right kind of information to address sales and marketing needs apart from the expertise of the knowledge force. Business Solution is the most important thing for companies depending upon B2B Sales for growth. 
The aspect of Business information is still in its nascent stage but is developing and maturing a t a very fast pace. There are a number of organizations that are actually stepping into this field and improving fast for a larger market share or to establish themselves as the better player in the industry. The organizations are differentiating on the basis of mode of delivery, pricing, kind of clientele, kind of packaging, data points, detail information and CRM. 
Business Information can be defined as a boutique of services that includes a sales, marketing and research solutions. The sales solutions comprise contact points and relevant detail of firms and corporations. The marketing solutions like Tele marketing, Direct Mailer and Email blasts. Research solutions include ratio analysis, financial statements, price charts, ready references and so much more.
The industry as of now is pretty fragmented but has a lot of players who are defining the playing rules. The continuous innovation, newer tools, their growing marketing campaigns, their presence the social media and others is how they are actually expanding and filling the deficit of  business information providers in the industry.  
These players intend to make a happier and easier prospecting for the B2B sales depending corporates. They are also now providing marketing solutions as an additional feature to lure in more clients. Providing accurate, comprehensive and actionable information is rather difficult because of the rapidly and constantly changing market dynamics.  
Now the information dissemination is through portals and not directories, CDs, excel sheets or PDF files. Accurate information is priceless and can help any organization realize its goals faster. Hence, these players are investing a lot in procuring correct and verified information. They also are putting in a lot of effort to keep the database up to date and therefore have adopted a revamp cycle to verify if their information is still valid. This again is extremely time consuming and takes up a lot of resource effort. They are also providing facility to match and append the client information base apart from better list building techniques and better download criteria.
An Industry which is in its nascent stage needs to find issues that will help them plug the existing requirement voids and more importantly devise ways to address the issues in a proficient and prudent way.  These players are making themselves available through Toll Free, Live Chat, Free Trails and Emailing. They are providing newer features and excellent after sales services to be that trend setter in the industry.  To give more to the clients there business information players are investing more in their research wings and procuring financial information, peer comparison, sales triggers, company news etc.

The Growing Business Information Industry

Business Information is a major requirement of most companies catering to the B2B domain. The need for accurate and detailed information of contact points, company profile, company requirements and other ready references is huge. There is need to know the existing clients better along with realizing who could be the potential client. Companies catering in the B2B domain know their products but need to know in depth what the client product need is reality. The sales team is ready but need to know who the right contact person would be. Also the company needs to know what the market scenario and what opportunities they actually have.

It is to cater to these needs that Business Information companies play a major role. Off late, a number of new players are mushrooming in the Indian scenario. They help in find a hoard of information needed and in a very crisp and user-friendly format. These players are continually improving and innovating to get a larger share of the undefined market.
Business Information providers make available information that serve as Sales Solutions to B2B companies. They provide an exhaustive list of companies and its in-depth information like Email ID, Contact number etc. that helps the sales representatives turn a cold call into a sure target. They also can cater to the need to provide a readymade list of prospects. Hence, back the business strategies through actionable intelligence. They enable the companies to power the managers and sales teams to connect to the right decision maker, prepare effectively for meetings, prepare the sales pitch accordingly etc.
They also provide information that allows clients to carry out various marketing campaigns like Tele Calling Direct Mailer and Email Blasts.  There is an option with many business information providers to DIY. Some have the facility of “Print Label” and “Campaign Centre” as well. When such information is available at hand it becomes very easy to cross-market, up-sell or back-sell the products/services. The online database providers also facilitate clients to make their own prospect lists, custom message and send mailers.
They also have features in their service design such that they allow the clients to custom search comparative search and find out financial details of the prospect.  Their design gives Industry snapshots, financial statements, ratio analysis, Peer Comparison, quarterly results and current price charts.
 They also sometimes have the feature of Data Management wherein they organize, update, match and append the existing database of the clients.  This service is not present with a lot of players as of now but is the latest addition in this industry segment.
Prior to providing LIVE Data, the companies used to rely on directories, excel files and CDs. This was at a risk of being outdated at the change of events. The service providers now give their information in the form of LIVE Data so as to maintain it at the most updated stay continuously. New additional features are continually being added like CRM Integration, Information On Mobile, Information On request etc. Business Information providers are rapidly changing the market scenario of B2B companies.

Rapidly changing landscape in the Business Information Industry

All businesses realize that comprehensive information is an important tool to simplify processes, lower costs and increase customer acquisition. All sales professionals realize that it is only accurate and actionable business information that can help them achieve higher sales targets. Business leaders know to maintain leadership in the market they need to know exact market statistics to stay ahead. In any typical enterprise, Sales processes have become more complex than ever.  There are too players, too much competition and difficult prospects. The changing market statistics makes it all the more challenging.
Business information sources have changed the way business carry out their sales and marketing processes. They have revolutionized sales prospecting with higher information technology implementation and better business insight. Internet has been a major factor for enabling the same. Not only do the business information sources provide verified and accurate information but they also offer customized services, account management and DIY marketing tools. They also provide round the clock support.
The presence of business information providers has been over a long period of time in the developed market. However, the business information market is catching pace in the Indian scenario only now. The change has come from directories, CDs, stagnant excel files and yellow pages to Business Information portals. Business Information portals provide information that is continually updated and easily accessible to the user.
Not much has been written over business information services to understand the practical impact on the actual sales prospecting process. There is no denying that the presence of business information providers will be a major advantage for the sales professionals. Sales prospecting process has been made so much faster and easier with the wave of growing business information industry. In this growing industry, there are very few players as of now that are mature. The continually changing business module of business information providers is the main force behind making easy - effective and efficient prospecting.
Business Information Industry is in its nascent stage and is endlessly trying to develop its services in sync with the fast changing requirements of sales professionals. The definitive questions are; What the B2B Sales oriented companies actually require?  What kind of information do they need? How would they prefer to be served? How do convert these requirements to market share? Business information providers need to know what their clients need to make an effective service offering.
Value of information to the client is critical in deciding the price offering in this industry. As of now, the Indian business information providers need to understand the criticality of information in the client value chain process and should be investing resources to build up a database which is genuine and adds to the existing sales and marketing process.

Credible Information for Successful Sales Prospecting

Business information providers further ease and better the prospecting experience for sales and marketing professionals. They also offer holistic information of companies in any industry. In addition they provide verified details for all data points. Continually augmenting services, Industry based search is giving complete details needed to prospect. The industry search takes you through sector specific companies which can be further customized through various other parameters.
Credibility is vital to sustaining and nurturing client relationships and finally profitability. For Business Information Providers, reiterating their credibility is all the more important. Their services would matter only if there information is impeccable and accurate. Investing in the procurement of the data later converted to information and intelligence is an expensive, meticulous and time taking task. When providing information across all the industry verticals, quality is essential. The reliable business process with mandatory quality checks is a lynchpin of accurate information. It is after all accurate information that is the key to sales prospecting.
The success of the Business Information providers underlines the market shift from Directories & Data/Excel sheet dumps to structured Business Information system. They have combined the strengths of Information Technology and pre-processed information to provide instant access to Accurate, Comprehensive and Actionable information. The professional approach of these business providers to make available business information has consolidated a relatively fragmented industry dominated by yellow pages & data CDs.  Few offer various low-cost, high -return modules like Sales Triggers, Lead Generation, Campaign Management, Data Management and lots more. These Business Information Providers have bridged the gap in the Indian Business Information market which was devoid of any reliable and comprehensive source. Offering online subscription enables their clients to log in any time any place & get access to updated B2B information. The introduction of online real-time information updates has been well received by the New-age marketers who are ready and willing to adopt new age approaches to reach out to the maximum no. of prospects in the shortest possible time, with the right approach.
They have revolutionized the business model by providing clients with various search tools like the ‘Industry Search’ and ‘Executive Search’ and ‘Advanced Search’ tools to let them fetch prospects from a larger target audience. Advanced Search is an option when companies maybe sure of the Industry but don’t know the company name. Executive Search is an option if you are aware of the company but need to focus on the type of executive. Industry Search is an option when you need to focus on the firms in a particular industry only.
More and more firms/companies are relying on them because of increased competition and fast changing market standards. Chiefly, the companies looking for such information are those that rely on B2B Sales for growth. Sales and marketing professionals need quality business information to meet the increasing pressure for greater ROI. Quality information serves as a support system for all sales and marketing activities. The need of direct contact details is necessary for any B2B campaign like Direct Mailer, Email Bursts or Tele-calling.

Ready-to-Execute Marketing and Sales Solutions or Outsource the marketing campaign?

The changing landscape has created a deficit of targeted marketing campaigns in the face of higher number of innovations, greater number of players, better information technology and a choice of outsourcing it completely.

Marketing campaigns are a necessity for effective communication about the products and services of any organization. Marketing is done in various forms from digital to electronic to print. B2B companies like MNCs, IT, Public, ITES, finance, healthcare, manufacturing, real estate, telecom, fabric, construction, companies mostly opt for print and digital kind like Direct Mailers and Email Bursts. They reach the target audience by posting company collaterals in direct mailers while they email to a whole range of target audience in email bursts.

Most of the Indian companies that cater to the B2B sector conduct their sales and marketing campaigns with help of BPOs or mobile marketing or email marketing companies. In the market there are Business Information providers that offer a package that includes not only business information but also additional features for focused campaigns with minimal effort. These Business Information providers offer facilities to carry out different marketing campaigns in-house with minimum effort.

Business information providers offer Market Segmentation for Peer Analysis, Industry Snapshots, Corporate Hierarchy, direct data marketing etc. This allows clients to be very specific in selecting the firms/companies for sales and marketing campaigns. Fetching out a target list fitting selected criteria with details like telephone, email or mail contact information allows executing precise campaigns. Few business information providers offer three pronged marketing campaigns inclusive of Direct Mailer, Email Blasts and Tele Calling campaigns. Enhanced features like Print Labels and posting of marketing collaterals are also there. Email Access module can help to start an emailing campaign at one click. Then there more add-ons like Sales Triggers and Widgets which act as sales triggers and a module to stay abreast of the market changes.

Because these Business Information providers are mostly portals, the contact points are accurate and up-to-date. Hence, reduce any loss because of inaccurate information. They are suitable for all sizes of business and all types of business where there is a need to get in touch with the right person in the right organization. Sales and marketing campaigns need to be of a targeted nature to convert the prospects to actual customers. Though the Business Information providers may also conduct campaigns for the clients, the ability to carry out a campaign in-house gives the benefit of surety and self-satisfaction.

Monday, 6 June 2011

B2B Sales & Marketing Solutions through ‘Industry Wise Search’ options

With new features and newer functionalities the competition is extreme in the sector of business information. Business information firms are ever innovating and improving their services to equip the Client - sales and marketing divisions with sound market intelligence.
Time is a gauge evaluating success of different campaigns. Investment of time of in-house research teams to get the same information readily available is a loss of resources which could be used elsewhere more efficiently. The opportunities missed during the data procurement may be reflected in the market share. Hence, accurate and easily available information proves to be critical for timely implementation of sales and marketing campaigns.
The online subscription model of these new business information providers transcends the boundary of time and space whereby its users gain 24x7 access to specialized information at their convenience. The introduction of daily market updates and news capsules has been appreciated by the New-age marketers who are eager to keep themselves abreast with meaningful business developments. With information technology advancements, the success of the Business Information firms reflects a gradual yet noticeable shift of marketers from reliance on the sources of static database to real time business information. This has further allowed a professional approach to come to a relatively fragmented industry dominated by yellow pages & data CDs.
Industry Search options is a tool the BI firms provide to allow clients to get a 360 degree view of their prospects or companies across the Industries of their interest. For today’s marketer, to get accurate, comprehensive and actionable information is very important. It serves as a support system for all sales and marketing activities. ‘Industry Wise Search’ option gives an edge to firms who are either a mass product or service provider or an industry focused service provider or those who understand the concept of cross-selling to different industries.
In the ‘Industry Wise Search’, all results achieved provide exhaustive industry reports with credit reports, financial reports and company reports inclusive of business descriptions, executive biographies & in-depth financial analysis. The industry reports enable clients to get detailed description on Industry growth, developments & trends, industry forces etc. The ‘Industry Wise Search’ gives search options from a number of industries inclusive of Aerospace & Defence, Agriculture & Fishery, Chemicals, Construction & Real Estate, Energy & Utilities, Fabric & Apparel, Telecom, Hotel & Hospitality, Healthcare, IT & ITES, Retail, Business Services, Media & Communication, Mining, Finance, Manufacturing and Metals Industry in India.

At a time when the pressure to better sales is ever increasing and in turn ROI, companies are also changing the trend to cater to a wide range of clients across different industries. Business information service providers hence offer advanced tools like ‘Industry Wise Search’ to clients to tap maximum prospects. Since this offering has a huge pool of information it is always easy to fetch out larger specific information and then move on to the next level of mining prospect specific information consecutively.